Terms & Conditions
page (together with the documents referred to on it) informs you of the
terms and conditions by which we supply any of the products ("Products") listed on our website cyprusdelights.com ("our site") to you (“you” or “the buyer”) for delivery to the recipient (the “Recipient”).
Please read these terms and conditions carefully before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions. You should print a copy of these terms and conditions for future reference.
Please tick the box marked “I agree to the Terms and Conditions” at the end of ordering/checkout process if you accept them. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Products from our site.
1. Information about us
Cyprusdelights.com is a business unit of Monolithos Holdings Ltd which from 2010 is operational in electronic commerce. With ammunition our knowledge, experience, and above all our love on the Internet, we created the online store cyprusdelights.com designed to offer high quality products. We work with selected suppliers to source and provide unique opportunities at high levels of service.
2. Service availability
Our site is only intended for use by people resident anywhere in the world who want products purchased on our site to be delivered within Cyprus only.
3. Your status
By placing an order through our site, you warrant that:
3.1. you are legally capable of entering into binding contracts;
3.2. you are at least 18 years old;
3.3. you intend to purchase products delivered to Cyprus only;
3.4. when buying items containing alcohol, that you and the are conforming both with
the rules and regulations concerning the purchase and use of alcohol in
Cyprus and of the country from where you are physically located at the
point of making this order on our site. We will not be held liable for
any breach by you of any such laws;
3.5. when buying items containing alcohol intended for a recipient other than yourself, you are aware that the recipient is of legal age concerning the purchase and use of alcohol in Cyprus.
4. How the contract is formed between you and us
4.1. After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail confirming that we have accepted your order (the "Acceptance Confirmation"). The contract between us ("Contract") will only be formed when we send you the Acceptance Confirmation.
4.2. The Contract will relate only to those Products we have confirmed in the Acceptance Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the acceptance of such Products has been confirmed in a separate Acceptance Confirmation.
4.3. Any drawings, photographs, descriptions or advertising we issue, and any photographs, descriptions or illustrations contained on our site, are issued or published solely to provide you with an approximate idea of the Products they describe. They do not form part of the Contract between you and us or any other contract between you and use for the sale of the Products.
5. Consumer rights
The current contract does not affect your statutory consumer rights as covered by Cyprus legislation.
5.1. You may cancel a Contract at any time prior to dispatching of items for delivery to the address indicated. In this case, you will receive a full refund of the price paid for the Products in accordance with our refunds policy (set out in clause 9 below).
5.2. To cancel a Contract, you must inform us in writing (E-Mail).
6. Availability and delivery
6.1. Delivery will be made to the address specified in your order. You can change the delivery address any time before your order has been dispatched from us. Once products are dispatched, no re-directions are allowed.
6.2. We aim to deliver items within 5 working days (unless otherwise stated on the individual product description) from you submitting and paying for your order and assuming Products ordered are available.
6.3. There will be no delivery until clear funds have been received.
delivery of items containing alcohol we may ask for proof of age (e.g.
in the form of an identity card) from the item's recipient and in the
event that we cannot verify that the recipient is legally of age to
consume alcohol, we may refuse to complete the delivery and refund your
payment excluding our costs.
7. Risk and title
7.1. The Products will be at your risk from the time of delivery.
7.2. Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.
8. Price and payment
8.1. The price of any Products will be as quoted on our site from time to time, except in cases of obvious error.
8.2. These prices include VAT and delivery costs.
8.3. Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an Acceptance Confirmation.
8.4. We will normally verify prices as part of our dispatch procedures so that, where a Product’s correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.
8.5. We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you a Acceptance Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.
8.6. Payment for all Products must be by credit or debit card. We accept payment with Visa, Visa Electron, Mastercard, Maestro and Solo through Paypal. We shall not despatch any Products until we receive cleared funds. No payment shall be deemed to have been received until we have received cleared funds. Please be aware that if you are using Paypal as your payment method we reserve the right to not ship to unconfirmed addresses.
9. Our refunds policy
9.1. When you return a Product to us:
9.1.1. because you have cancelled the Contract between us pior to Product dispatch (see clause 5.1 above), we will process the refund due to you as soon as possible and, in any case, within 30 days from the day you have given written notice of your cancellation. In this case, we will refund the price of the Product in full;
9.1.2. because of unwanted product, the recipient of the product will need to return the item in its original re-sellable condition and at their own expense to our offices (see clause 13 below for address). A partial refund will be issued as soon as possible and, in any case, within 30 days from the day we receive the products you have given written notice of your cancellation. In this case, we will refund the price of the Product less Delivery cost and less a 10 Euro Administration fee;
9.1.3. for any other reason (for example: defective item), the recipient must return the defective product to our offices (see clause 13 below for address) at their own cost. Our returns policy in this instance enables the client to obtain an exchange or partial/full refund. We will examine the claim and if you are entitled, we will notify the recipient or you of your options via e-mail within a reasonable period of time.
9.2. Refunds of any money received from you will be made using the same payment method originally used by you to pay for your purchase and paid back into the same account.
10. Our liability
10.1. We warrant to you that any Product purchased from us through our site is of satisfactory quality and reasonably fit for all the purposes for which products of that kind are commonly supplied. This warranty does not apply to any defect in the Product arising from fair wear and tear, wilful damage, accident, negligence by you or any third party.
10.2. Our liability for losses you suffer as a result of us breaching this agreement is strictly limited to the purchase price of the Product you purchased.
11. Data Protection and security
12. Written communications
Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.
All notices given or product returns by you to us must be given to "cyprusdelights.com, Target Design at 8 Georgiou Christodoulou Street, 2014 Nicosia, Cyprus". We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause 12 above. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any written letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.
14. Transfer of rights and obligations
14.1. The contract between you and us is binding on you and us and on our respective successors and assigns.
14.2. You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.
14.3. We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.
15. Events outside our control
15.1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).
15.2. A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
15.2.1. strikes, lock-outs or other industrial action;
15.2.2. civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
15.2.3. fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
15.2.4. impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
15.2.5. impossibility of the use of public or private telecommunications networks;
15.2.6. the acts, decrees, legislation, regulations or restrictions of any government.
15.3. Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
16.1. If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
16.2. A waiver by us of any default shall not constitute a waiver of any subsequent default.
16.3. No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 13 above.
If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
18. Entire agreement
We intend to rely upon these terms and conditions and any document expressly referred to in them in relation to the subject matter of any Contract. While we accept responsibility for statements and representations made by our duly authorised agents, please make sure you ask for any variations from these terms and conditions to be confirmed in writing.
19. Our right to vary these terms and conditions
19.1. We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities.
19.2. You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Acceptance Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).
20. Law and jurisdiction
Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by Cypriot law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of Cyprus.